Your account
Profile and preferences
Your profile is the small set of settings that are yours as a person rather than your business, from your name and language to which emails you get.
Your profile is the small set of settings that are yours as a person. Your name, the email address you sign in with, the language the apps speak to you in, your timezone, light or dark, and which emails you get. None of it is about your business, so it stays the same in every organization you are a member of.
Most people come here for one of three reasons. The name on their account is wrong, they want everything in Spanish, or an email they do not want will not stop arriving.
You will find all of it at account.readyforcommerce.com, on a screen called My Account. A sidebar down the left splits it into two groups. The Account group is yours, and it lists Profile, Security, Notifications and Appearance. The Organization group under it is about your business, and organizations covers those.
This page covers three of the four: Profile, Appearance and Notifications. The fourth is Security, and signing in and security covers it.
Before you start
What your role lets you do
Nothing here depends on your role. These settings are yours as a person, so an Editor and an Owner open the same pages and can change the same things. A role decides what you can do inside an organization, and team, roles and permissions covers that.
Your email address is your way back in
Do not move your account to an inbox you cannot read. Sign-in codes go to whatever address your account has, and there is no password to fall back on. A lost address is a lost account.
Everything else here is safe to experiment with. Your email address is the one setting that can lock you out, which is why changing it takes several steps instead of one.
How to change a setting
Open My Account
In the PIM or the Repricer, click your avatar in the top right corner. The first row of the menu shows your name and your email address, and clicking that row opens
My Account. You can also go right to account.readyforcommerce.com.Pick the page you need
In the sidebar on the left, under
Account, clickProfilefor your name, your email address, your language and your timezone. ClickAppearancefor light or dark, andNotificationsfor your emails.Change what you came for
Type into the field, pick from the dropdown, or click the switch.
That is the whole flow. There is no Save button anywhere in My Account, because every setting saves itself. A text field saves a moment after you stop typing, and again when you click away. A dropdown or a switch saves the moment you use it. While a text field is saving you get three small dots at its right edge, then Saved in green when it is stored, or Error in red when it is not.
Everything below explains those three pages one at a time. You do not need any of it to fix your name or to switch to Spanish.
Every option in detail
The sections below follow the three pages in the order they appear in the sidebar.
Set your name
First Name and Last Name are the top two fields on Profile. Both are required, and neither will take more than 100 characters.
They accept letters from any alphabet, so José, O'Brien and de la Cruz all go in as you typed them. Between two parts of a name you can use one space, one hyphen or one apostrophe. Numbers and symbols are rejected, and so is a space or a hyphen at the start of the field, at the end, or doubled up in the middle.
Your name is not private. Your teammates see it next to you on the Team page, and the person you invite sees it in the invitation. The emails Ready for Commerce sends you open with your first name too. So it is worth correcting early.
The avatar beside your name is your initials, taken from the name itself. Correct the name and the avatar corrects with it. There is no picture to upload.
Where your name came from if you never typed one
You were given one when the account was created, which is why so many people find something odd in these two fields.
If you signed up with an emailed code, your first name is the letters of your email address before the @, capitalized. So ana.p92@example.com becomes Anap. Your last name is set to Member.
If you signed up with Google, Google gives us the full name on your Google account. The first word becomes your first name and the rest becomes your last name. When Google only gives one word, your last name is Member again.
Change your email address
Email is the third field on Profile. Changing it is the one thing on this page that takes more than typing, because the address is both your identity here and your way back in. Ready for Commerce checks that you can read the old inbox and the new one before it moves anything.
Type the new address
Click the
Emailfield onProfile, type the new address, and press Enter or click away. If another Ready for Commerce account already has that address, you get told while you are still typing and nothing is sent. Press Escape to put your old address back.Prove it is you
A dialog called
Verify your identityopens over the page, and a code of 8 digits goes to your current address. Type it into the boxes and clickVerify. TheVerifybutton stays gray until all 8 boxes are full, and aResend codelink is just above it.Open both confirmation emails
A confirmation link then goes to the new address, and a second one goes to the address you have now. The change only happens once you have opened both.
Until you open both, the Email field still shows your old address, and that is correct: nothing has changed yet. Open one link and you get a message telling you to go and find the other. Open the second and you get one telling you the address is changed.
After that the new address is the one you sign in with, and it is the address every email goes to. The PIM and the Repricer pick it up on their own, so there is nothing to update in either of them.
Choose your language and timezone
Language and Timezone are the two dropdowns under Email on Profile.
Language gives you English and Español. Your choice is saved on your account rather than in the browser, so it comes with you to the PIM and the Repricer and it is kept when you sign out. It also decides which language the emails you get are written in.
Timezone decides how every date and time is written for you: in My Account, in the PIM, in the Repricer, and inside those emails. Click the dropdown and type to narrow the list. Getting it wrong breaks nothing, it only means every timestamp you read is a few hours out.
You may find a zone already selected without ever having chosen one. The first time you sign in, your browser reports where you are and that zone is saved for you, and picking one here replaces it.
Member Since is under both dropdowns and cannot be edited. It is the day your account was created, written in your language and your timezone.
How the timezone list is written
Every zone in the list reads as its offset from GMT, then its region and city, so New York appears as (GMT-5:00) America / New York.
The list runs west to east by offset instead of alphabetically, so the zones near yours are near each other. Typing part of a city name is faster than scrolling.
Pick light or dark
Appearance in the sidebar has one setting, Color Mode, with three cards under it: Light, Dark and System. Click a card and it applies right away. System follows whatever your computer is set to, so it turns dark when your computer does.
Pick System if your computer already switches itself between light and dark during the day, because then you never have to come back here. Pick Light or Dark if you want the same one all day whatever your computer is doing.
This one is saved in your browser and not on your account, so it does not follow you. Another computer, another browser, or a private window starts on System until you set it there too.
The PIM and the Repricer each keep their own Appearance setting, in their own settings dialog. Turning My Account dark leaves both of them exactly as they were.
Choose which emails you get
Notifications in the sidebar lists every email Ready for Commerce sends you about your account, your team and your billing. The rows are in three sections with a heading each, Billing & Subscription, Team and Security, and every row has a switch on its right.
All the switches start on, and clicking one saves it immediately. They are set on your account and not on your organization, so one set of them covers every organization you are a member of.
The five you cannot turn off are still shown switched on, with the switch dimmed. Hover it and a tooltip tells you the notification is essential to your account.
Turn off Payment receipts and Subscription updates if the billing mail is noise to you, since plans and billing shows you the same information whenever you open it. Leave Member joined and Role changes on if you invite people, because nothing else tells you an invitation was accepted.
Turning an email off from the email itself
Every email you can switch off has a Manage email preferences link in its footer. That link opens this same Notifications page, and it changes nothing on its own.
Some mail apps, Gmail among them, put their own Unsubscribe button on those emails. Using it turns that one switch off for you and opens a short page confirming it, always written in English. Come back here to turn the switch on again.
The five you cannot turn off have neither the footer link nor the button.
Emails from the PIM and the Repricer
This page covers the email about your account, your team and your billing. Each product also writes to you about its own work, like an import finishing, an export being ready, or an integration that needs reconnecting. Each product has those switches in its own settings.
To get to them in the PIM, click your avatar in the top right corner, click Settings in the menu, and open Notifications. The Repricer works the same way.
Email is the only way either product tells you anything. Neither one has a notification center, a bell or a list of past alerts, and there is no text message or push option.
Limits
What you cannot change here
When something goes wrong
When a change does not save
Error appears in red at the right edge of the field and nothing was saved. Make the same change again, and reload the page if it fails again.
A switch on Notifications that cannot be saved slides back to where it was, and a message reads Failed to update preference.