Integrations

An integration is a live connection to a place you sell, and it is what brings your listings in and what sends your new prices back out to them.

An integration is a live connection between Repricer and one place you sell. Once you connect one, every listing on that seller account comes in with the price it is selling at right now. From then on Repricer reads that account again on its own and sends your new prices back to it.

This is where your listings come from. Repricer never creates one and there is nothing to type in yourself, so Listings in the sidebar stays empty until you connect something here. The same connection is the only way a price Repricer calculated gets in front of a shopper.

You will find all of this under Integrations in the left sidebar. The screen is a grid of square cards, one per integration, sorted into sections. Clicking a card opens a dialog over the page, and everything you do next happens inside that dialog.

Repricer connects six today: Shopify, BigCommerce, Amazon, Walmart, eBay and Square. The other cards on the screen are placeholders you cannot click yet. The PIM keeps a separate set of connections of its own, and Integrations sets both out side by side.

Before you start

What your role lets you do

Integrations is not in your sidebar at all below Admin, and typing its address sends you back to your dashboard. So if a teammate tells you they cannot find Integrations, their role is the answer. Roles are set in team, roles and permissions.

Deleting an account cannot be undone

How to connect an integration

1. 1

   Open the Integrations page

   Click Integrations in the left sidebar. You get a grid of square cards, grouped into sections such as Online Stores and Marketplaces.

2. 2

   Click the card you want

   A card you can use opens a dialog right on the connect form. A card showing a dimmed logo and a Coming Soon tag does nothing when you click it.

3. 3

   Fill in the form

   Three integrations ask you for nothing at all. Shopify, Walmart and BigCommerce ask for credentials you create yourself first, and each of those three forms links to the page you make them on.

4. 4

   Approve the connection

   Click Connect in the bottom right of the dialog. On three of the six you are sent to the integration’s own site to approve access, and it sends you back here after that. Shopify, Walmart and BigCommerce never send you away, so you stay where you are.

5. 5

   Watch the first sync

   A dialog opens on its own and counts your listings as they arrive. It stays until the sync finishes, and none of the work depends on your browser staying open.

That is the whole flow. Your account is live from that moment, your listings arrive with the prices they are selling at, and the card gets a green Connected tag. Every new account starts in Preview Mode. Repricer calculates a price for each of those listings and publishes none of them until you go live, which getting started walks through.

Everything below explains the screen one part at a time. You do not need any of it to connect your first account.

Every option in detail

Three words run through this whole screen, and they are worth learning once.

An integration is one place you sell. An account is one seller account you authorized on it: one Shopify store, one Amazon seller account, one Walmart seller, one Square merchant. A region is one country site or one storefront under that account, and it is the level that actually syncs.

You can connect more than one account on the same integration, and each account keeps its own regions and its own listings. Every strategy you build is built for one account and one of its regions, which is why strategies has an Integration and a Region column.

Every region you have switched on is read again every 10 minutes, and that is the only schedule on this screen. A listing you add on the store, a price somebody changes there, a title you fix: all of it turns up here within that dialog, and there is no button anywhere that asks for it sooner.

Reading the cards

The Integrations page is one long grid, sorted into sections in a fixed order: Online Stores, Marketplaces, POS Systems, Shopping Feeds, and Tools at the bottom. A card shows the integration’s logo and nothing else, because the name, the numbers and every control are in the dialog behind it.

Under the logo is one short tag, and which tag you get tells you the state of your connection.

The worst state is the one shown, so one broken account hides a healthy one’s Connected. If you have two Amazon accounts and the tag reads Needs Attention, open the card and look at the list to see which of the two it is about.

Clicking a card you have never connected goes right to the connect form. An integration with no accounts has no numbers to show you yet.

Once you do have an account, that same click opens an overview instead. It gives you three numbers, labeled Accounts, Listings and Synced, so you can see how many listings you have there and how recently anything came in. Under them is Manage accounts, which is how you open the accounts themselves.

Connecting an account

Clicking a card on Integrations puts you on that integration’s connect form, and what it wants from you depends on which one you picked. Four of the six hand you over to their own site to approve access, so there is nothing to type and nothing to copy. Walmart and BigCommerce are the two that ask you for credentials you make yourself.

Connect in the bottom right of the dialog stays gray until every box the form asks for has something in it. Fill in all required fields is on it while it waits. Connect your first store goes through each form field by field, including what to create in Shopify, in Walmart and in BigCommerce before you start.

You never pick a marketplace, a country or a region. Each integration finds where you sell on its own. Amazon uses the marketplaces your seller account is enrolled in, and Walmart tests your credentials against each of its sites. Shopify uses your markets and BigCommerce uses your storefronts. eBay and Square get one apiece. You switch off the ones you do not want afterward, inside the account.

Watching the first sync

You come back to Integrations with a dialog already open. It shows a bar and a running count of your listings while the sync builds. Once it knows how many there are, the count reads Syncing listings with a number over a total. When it finishes it tells you how many listings came in and how many hit an error, with a line under those numbers that downloads the errors as a file.

An account with more than one region gets one line per region that was skipped or failed, saying which one and why. A skipped region is normal on Amazon, where a marketplace your seller account is not enrolled in cannot be read.

The sync you started yourself has no close button. There is nothing to cancel and nothing to dismiss, so leave the tab and come back if it runs long. One you find already running when you open Integrations later closes freely, so a long sync never traps you here. Closing that dialog never stops the sync.

Amazon takes the longest to get going, because it has to prepare a report of your listings before anything can be read. Several minutes of no visible progress there is normal.

Managing an account after you connect it

Everything you do to an account after it exists happens in the same dialog. Click a card on Integrations, then Manage accounts, then the account you want. From there you switch its regions on and off, pause it, rename it, reconnect it, or delete it.

Accounts and regions walks that dialog control by control, including which regions each integration gives you and what a broken connection does to them.

Linking the PIM

Scroll to the bottom of Integrations and the Tools section has one card, PIM. It is not an integration and it has no accounts of its own. It is the one switch that links your Repricer to your PIM.

Click that card and a dialog shows you four numbers before you commit. It counts your PIM products, your Repricer listings, and how many of them match and do not. Press Connect in that dialog and the link is on.

Both products have to be active on your organization first. If the PIM is not, the dialog says so and gives you a link out to activate it.

Once the link is on, every account you have in both products pairs up. The paired ones are listed in that same dialog under Paired accounts, tagged Prices by Repricer. From then on Repricer owns the selling price on those accounts and the PIM stops writing it, while the PIM sends your cost, your MAP and your MSRP across. Disconnect gives pricing back, and the values the PIM sent stay where they are and become yours to edit again. The PIM connection covers the whole trade.

What you cannot do here

What each integration does with your listings

The six are not variations on one idea, and the difference decides how much work a connection leaves you. It comes down to one thing: whether the integration tells you what your competition charges, or whether you have to say where to look.

On Amazon and Walmart you add nothing. You sell next to other sellers on the same item, so the marketplace already knows what the competition is charging and reports it. Repricer reads that every 10 minutes and your strategy has something to measure against from the first day.

Everywhere else there is no shared offer to measure against. A strategy there prices from your cost and the margin you want to keep. If you would rather it followed a rival, add that rival’s page on the listing’s Competitors tab and Repricer reads the price off the page for you. Competitor pages covers adding one.

eBay is the one that surprises people, because it is in the Marketplaces section and behaves like your own store. There is no featured offer on eBay and no competing offer list, so an eBay listing needs competitor pages the same way a Shopify listing does.

Shopify is the one that gives something back. Where your store already records what an item costs you, that cost comes into the listing on every read, and a cost you change here goes back to Shopify. What moves in each direction, field by field, is set out in pull and push.

When something goes wrong

What each account state stops

Four things have to be true for a region to keep syncing, and any one of them stops it on its own.

What the app puts on the account itself, and what each message means, is in sync issues.

Getting told about it

You get an email when a connection needs you, and email is the only way Repricer tells you: there is no message center anywhere in the app. Each one names the integration and the account it is about.

You control these under Notifications in your settings, in the group named Integrations & Sync. There are three switches: Connection issues, Sync errors and Listings removed.

Two things that happen with no message

Neither of these tells you it happened, so they are worth knowing about.

A card reading Connected can still hide a broken account, because the tag reports your worst account and not your best one. Open the card and read the list.

An account you paused stays paused forever. Nothing resumes it for you and nothing reminds you. If a store went quiet weeks ago, the switch on its row is the first thing to look at.

Where to go next