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Cost, fees and profit

Your cost plus the fee the sales channel takes is what turns a price into profit, and the table shows you all three once the cost is there.

Your cost is what one unit of an item costs you. There is one cost per listing and you put it there yourself, because until it is there the Repricer cannot tell you whether a sale makes you money.

On a marketplace, where you sell alongside other sellers, the Repricer also estimates the fee the channel takes out of a sale at your current price. Put the two together and you get profit: your price, minus that fee, minus your cost. There is a column for each of the three on every row of your listings table.

Most people come here for one of three reasons. The Profit column is empty and they want to know why, repricing has stopped on listings that need a cost, or they want to know what a sale really leaves them.

You get to all of it from Listings, in the sidebar down the left. Cost, Fees and Profit are three columns in the table, and the full breakdown for one item is on the Insights tab inside a listing.

Before you start

What your role lets you do

What you want to doThe lowest role that can
Read the Cost, Fees and Profit columnsAnalyst
Type a cost onto a listingEditor
Send costs in with an importManager

Roles are set in team, roles and permissions.

A zero in a file clears a cost

A 0 in the Cost column of an import file empties the cost on every listing that file matches. Nothing keeps the old number, so it is gone. The import asks you to confirm first.

How to get a cost onto your listings

  1. See what is there already

    Click Listings in the sidebar down the left and read the Cost column. On a store of your own, some rows are filled in before you touch anything, because the Repricer copies the cost you already keep on the product.

  2. Type a cost on one listing

    Click the cell in the Cost column on the row you want. It turns into a box. Type the amount and press Enter.

  3. Send the rest in with a file

    For more listings than you want to type, click Uploads in the sidebar and run an import with a SKU column and a Cost column in it.

  4. Check the profit

    Back on Listings, the Profit column on that row now has a number in it. Hover the cell for the sum that produced it.

That is all a cost needs from you. Profit fills in on every listing that has one, and a listing whose strategy builds its floor out of your cost starts repricing again as soon as the number saves.

Everything below explains where a cost can come from, which channels get a fee estimate, and what that estimate leaves out. You do not need any of it to fill a cost in.

Every option in detail

Where your cost comes from

There is one cost per listing, and everything in the table below writes to it. The same item on two connected accounts is two listings, so it has two costs, and filling one in does nothing to the other.

Where it comes fromWhat it does to a cost you already have
The Cost column in the listings tableReplaces it
Unit Cost, under Cost of Goods on the Pricing tab inside a listingReplaces it
An import with a Cost column in the fileReplaces it, and a 0 clears it
A sync link that copies Cost from another listingReplaces it
The product in your own store, read the first time the listing shows upLeaves it alone. This only ever fills an empty cost
A variant matched in the PIMReplaces it, and locks the field here

A store of your own can fill the cost in for you, once. Shopify and BigCommerce both keep a cost on the product itself. The Repricer copies that number across the first time the listing shows up. It never writes over a cost that is already there, so a number you correct here stays corrected through every later sync.

A listing matched in the PIM has no cost you can type. Your cost, MAP and MSRP all come down from the matched variant. On the Pricing tab, Unit Cost is a box you cannot type into with Managed by PIM beside it. Click that badge and the variant opens in the PIM in a new tab.

Nothing keeps the cost you replaced. There is one number per listing and no history behind it, so write the old one down if you might want it back.

Which channels get a fee estimate

A marketplace takes a percentage of every order you sell through it, and that percentage can be worked out before the order happens. So there is a number to estimate, and the Repricer estimates it. On a store of your own what comes out of a sale is card processing. That depends on your plan, your payment provider and the card the shopper used, so the Repricer does not guess at it.

ChannelWhat the Fees column gives you
AmazonAn estimate from Amazon itself, for the price the listing is at
WalmartAn estimate the Repricer calculates from Walmart’s published rates
eBayAn estimate the Repricer calculates from eBay’s published rates
ShopifyNothing
BigCommerceNothing
SquareNothing

Where the column is empty, profit is your price minus your cost. Nothing failed and nothing is missing. Profit on those rows is what you keep before your payment provider takes anything, so it is the best case rather than the final number.

There is no field for a fee anywhere in the Repricer, on any channel. If you know what a sale really costs you, put the difference into the cost.

What is inside a fee estimate

Hover a cell in the Fees column of the listings table and a panel opens headed Fee breakdown. The Referral and Total Fees lines each also show what they come to as a percentage of the price you are charging.

RowWhat it is
ReferralThe channel’s cut of the sale. On eBay this is the final value fee
FulfillmentWhat the channel charges to pick, pack and ship. Only on an item the channel fulfills
Total FeesEverything in the estimate added up

A badge beside that heading reads FBA when the estimate has a fulfillment fee in it and FBM when it does not.

Total Fees can come to more than the rows above it. On eBay you also pay a small fixed fee on every order, and that fee is inside the total without a row of its own.

Reading the profit on one listing

Profit is a column in the listings table, and it is your price, minus the estimated fee, minus your cost. It is worked out while you look at it, so a cost you correct changes the number with no reload.

The color of the number tells you where the listing stands before you read the number itself.

ColorWhat it means
GreenYou are making money on this listing
AmberYou are making money, and your profit is under 10% of the price
RedYou are selling at a loss, and the number has a minus sign in front of it
PlainYour price covers your cost and the fee exactly, and no more

Hover a cell in that column and you get the whole sum: Price, Cost and Fees, then Profit, Margin and ROI, under a heading that reads Profitable, Loss or Break even.

Margin and ROI answer different questions. Margin is your profit as a share of what the shopper pays, so it tells you how much of a sale you keep. ROI is your profit as a share of what you paid, so it tells you how hard your money is working. A cheap item can have a thin margin and a very high ROI at the same time.

The full breakdown on the Insights tab

In the listings table, click any cell that does not open an edit and the listing opens in a dialog over the page. Insights is the third tab across the top of it. Four cards run along the top of that tab reading Profit, Margin, ROI and Fees. Hover any of the four and you get the formula behind it.

Under those four, the card called Margin Analysis takes one sale apart a line at a time.

RowWhat it is
Selling priceWhat the item is going for on the channel right now
Referral feeThe channel’s cut, with what it is as a percentage of the price
Fulfillment feeThe fulfillment charge, on an item the channel fulfills
Product costYour cost, with what it is as a percentage of the price
Net profitWhat is left of the price after the fee and your cost

Open this card when the Profit column gives you a number you did not expect. It shows you which of the lines above is the one taking the money.

Why the Fees card can read lower than the Fees column

The Fees card and the Margin Analysis card add up the referral fee and the fulfillment fee, which is what the formula under the Fees card says they do. The Fees column in the listings table adds up everything in the estimate.

On eBay that difference is the fixed fee per order, so the tab reads a few cents better than the table on the same listing. The table is the number your strategy prices against.

Where else your cost and your fees turn up

Two cards on your dashboard, With Cost and Without Cost, split your listings by whether they have one. Click either and your listings open filtered to the rows it counted.

The profitability report works out margin and ROI across the catalog. It counts only the listings that have a cost, so the totals on it describe part of your catalog and not all of it.

An export can take the numbers out. Cost is in the Pricing group of columns, and Referral Fee, FBA Fee, Total Fees and Est. Profit are together in a group called Fees & Profit.

Limits

WhatLimit
Costs on one listing1
Fee estimates on one listing1
Past costs kept0

What cost and fees cannot do

You cannotDo this instead
Type in a fee of your own, or correct oneBuild what you know into the cost
Split a cost into freight, duty, prep or storageAdd them up yourself and type the one number
Keep a second cost per supplier, or per quantity you buyType the one that applies today
Read a cost back after you replaced itType the old number in again
Change a cost on many listings from the tableRun an import with a Cost column
Get a fee estimate on a store of your own or on SquareRead Profit there as your price minus your cost
See which fee category the channel put your item inCompare the estimate against what the channel actually charged you

What the fee estimate can miss

A fee estimate is a number good enough to price against. It is not your settlement statement, and knowing what it leaves out is what tells you how much room to leave above your cost.

What the estimate covers

It covers the fees a channel charges on the sale itself, at the price the listing was at when the estimate was calculated. On Amazon the figures come from Amazon. On Walmart and eBay the Repricer applies the channel’s published rates for the category the item is in.

That is the whole of it. Every charge below is real money leaving your account and none of it is in the number.

What it leaves out

The Amazon charges that are not part of a sale
What Amazon also bills you forWhen
Storage, monthly and long termEvery month your stock is in their warehouse
Inbound placement, prep and labelingWhen you send stock in
Returns processing, removals and disposalsWhen a unit comes back or goes out again
Refund administrationWhen you refund a shopper
AdvertisingWhenever an ad of yours runs
Your selling planEvery month
Currency conversion and payoutsEvery time you get paid

None of these is charged per sale, which is why none of them is in a per-sale estimate. If they matter to you, work out what they come to per unit and add that to your cost.

What is not modeled on Walmart and eBay

Walmart fulfillment charges are not in the estimate, so an item Walmart ships for you shows the referral fee alone and reads better than it is.

Fee promotions, category caps and store subscription discounts are outside it too. So are insertion fees, listing upgrades, international surcharges, advertising, and the higher rates a channel charges a seller below standard.

The Repricer keeps its own copy of the published rates. The channels change theirs once or twice a year, so there is a stretch after a rate change where the estimate is the old one.

Why the estimate can be behind your price

A fee estimate is calculated for one price. New estimates are worked out in the background, account by account, and nothing on screen tells you when the estimate you are reading was last done.

So a price that moved in the last few minutes can still show the fee, and the profit, for the price before it. The number catches up on its own, and there is nothing to click.

Shipping on Walmart and eBay

On Walmart and eBay the estimate is calculated from the item price alone. Both channels take their cut of the total the shopper pays, shipping included.

So on a listing where the shopper pays shipping on top, the real fee is higher than the estimate by the channel’s cut of the shipping.

When something goes wrong

The Profit column is empty

WhyWhat to do
The listing has no costFill the Cost column in on that row
The channel has not given the Repricer a price yetWait for the next sync, which runs every 10 minutes

The Fees column is empty

WhyWhat to do
The listing is on a store of your own, or on SquareNothing. There is no fee estimate on those
The listing only just arrivedWait. A first estimate follows the first sync of a new account
The listing is not active on the channelPut it back on sale on the channel

Repricing stopped and the reason is a missing cost

Two things tell you. Repricing Status on the row reads Not working, and hovering that cell gives you a panel headed Repricing Issues with Missing cost price in it. A banner across the top of the app counts every listing in the same state, and the Repricer interface covers what it does.

Only a strategy that builds its floor out of your cost needs one. A strategy with a minimum price you type yourself reprices with no cost at all, so a listing on one of those never shows this. You change which of the two you are on in the price floor and ceiling, and listing and repricing status covers every other reason repricing stops.

A number you do not believe

What you seeWhy
A high profit on a store of your ownOnly your cost comes off there, because there is no fee estimate
A profit that moved while you were reading itYour price on the channel changed, or a fresh fee estimate came in
A cost you never typedYour own store filled it in, or the matched variant in the PIM owns it
A calculated minimum price above what you expectedYour cost and the estimated fee are both in that sum, and the fee is easy to forget

Where to go next