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Strategies

The price floor and ceiling

Set the lowest and the highest price the Repricer may publish for a listing so your strategy can compete on price without ever selling at a loss.

Your price floor is the lowest price the Repricer will ever publish for a listing, and your ceiling is the highest. Whatever your strategy calculates, the answer is pushed inside those two numbers before it goes out to the channel.

Those two numbers are what makes automatic repricing safe to leave running. A strategy told to undercut the competition has no bottom of its own. On an item nobody is buying, it would follow a price war all the way down, and your floor is the number that stops it. Your maximum does the same on the way up, on a strategy that raises your price while you are winning.

The floor is a strategy setting. You choose where it comes from on the Price Floor step of the strategy wizard, which you open from Strategies in the left sidebar. A maximum has no step of its own. It is the Maximum Price you type on each listing, plus one switch on the Safety Nets step of the same wizard.

Before you start

What your role lets you do

What you want to doThe lowest role that can
Read the floor and the maximum on a listingAnalyst
Type a Minimum Price or a Maximum Price on a listingEditor
Change the Price Floor step on a strategyManager

Roles are set in team, roles and permissions.

Changing where the floor comes from moves every listing at once

Switch a strategy between Calculate from cost and Set manually and every listing on it takes its floor from somewhere else the moment you save. Any listing missing the new number stops repricing until you fill it in.

How to set your price floor

  1. Open the strategy

    Click Strategies in the left sidebar, then click the row of the strategy you want. The wizard opens on it. To build a new one instead, click Create strategy above the table.

  2. Go to the Price Floor step

    The steps run across the top of the dialog, which opens over the page, as a numbered row. Click Price Floor in that row, or click Next at the bottom right until you get there.

  3. Choose where the minimum price comes from

    Two cards are under the heading Minimum price source. Click Calculate from cost to have the Repricer work the floor out for you, or Set manually to type a minimum on each listing yourself.

  4. Set your profit target

    On Calculate from cost, two more fields appear under Protect profit using. Leave the Metric dropdown on ROI and type the profit you want into Minimum target, which is a percentage. Set manually has nothing to fill in here.

  5. Save the strategy

    Click Next through the steps after this one, then click Update at the bottom right. On a new strategy the button reads Create.

  6. Give each listing the number it needs

    Click Listings in the left sidebar. Fill in the Cost column on every row if you chose Calculate from cost, or the Min column if you chose Set manually.

That is the whole flow. Your listings reprice inside the new floor the next time the Repricer looks at them. Any listing still missing its cost or its minimum price reads Not working in the Repricing Status column until you fill that number in.

Everything below takes the two sources one at a time, then covers where a maximum comes from and what happens when a price meets one. You do not need any of it to set a floor.

Every option in detail

The Price Floor step asks one question, and on one of the two answers it asks two more. The sections below follow them in that order, then move on to the ceiling.

Choose where your minimum price comes from

Minimum price source is the heading at the top of the Price Floor step, with a card under it for each answer.

CardWhere the floor comes from
Calculate from costYour cost on the listing, plus the estimated channel fee, plus the profit you ask for here
Set manuallyThe Minimum Price you type on the listing yourself

Pick Calculate from cost when you know your costs. One profit target then covers every listing on the strategy, and each floor moves on its own whenever your cost changes. Pick Set manually when your listings already have a minimum price on them, or when the lowest price you will accept has nothing to do with what the item cost you.

Nothing is picked for you on a marketplace, so Next stays gray until you click one of the two cards. Try to move on without one and Please select a minimum price source appears under them. On a store of your own priced against competitors, Calculate from cost is picked already.

A strategy on a store of your own that prices from your cost has no Price Floor step. The price it publishes is built from your cost to begin with, so there is no separate floor to set.

Build the floor from your cost

On Calculate from cost, two fields appear under the heading Protect profit using.

FieldWhat to put in it
MetricROI or Profit Margin. It decides what your percentage is measured against
Minimum targetThe percentage you want to make, from 0 to 100. It starts at 20

Your floor is your cost, plus the channel fee, plus your target. The fee is the part people miss.

That fee is why a calculated floor comes out higher than the sum you did in your head. It is the same estimate you read in the Fees column of your listings table. See cost, fees and profit for where it comes from and which channels get one.

The line printed under those two fields shows your cost and your target alone, with no fee in it. Read the Min column of your listings table instead, because that is the floor the Repricer works to.

On a listing with no fee estimate, your floor is built as though the fee were zero, and nothing on screen tells you. Your real profit on those listings is short of your target by the whole fee.

That is not a fault, and on a channel with no fee estimate there is nothing to wait for. Build what you know the channel charges into your cost, or set your target high enough to cover it.

Choose between ROI and profit margin

Metric is a dropdown on the Price Floor step, and its two choices answer different questions about the same sale.

ChoiceYour percentage is measured againstA target of 20 on a cost of 10
ROIWhat you paid for the itemA floor of 12, plus the fee
Profit MarginWhat the shopper paysA floor of 12.50, plus the fee

Pick ROI when you think about what your money earns. A target of 20 means every 10 you spend comes back as 12. That is how most buying decisions get made.

Pick Profit Margin when you think about what you keep from a sale. A target of 20 means 20% of what the shopper pays is yours. That is how a profit statement reads.

At the same percentage, a margin target always gives you the higher floor of the two, and the gap widens as you raise the number.

What you get if you set the target to 0 or to 100

A target of 0 is allowed and it means what it says. Your floor is your cost plus the fee, so the Repricer never sells you at a loss and never asks for anything above break even.

A target of 100 on ROI is ordinary and means doubling your money. On Profit Margin it has no answer, because no price gives you a margin of 100%. The example under the field stops showing a number, and your floor comes out at 10 times your cost. Keep a margin target under 100.

Set the minimum yourself

Set manually takes the floor from each listing instead of calculating one. The field is Minimum Price, in the Price Limits card on the Pricing tab of a listing, and it is the same number as the Min column in your listings table.

There is no minimum on the strategy to fall back on, so every listing on a strategy set this way needs a number of its own. A listing without one does not reprice at all.

To fill in more listings than you want to type, run an import with a SKU column and a Min Price column in the file. An import skips that column on any listing whose strategy calculates the floor, tells you so on the row, and leaves the listing alone. See pricing on a listing for the field itself and how it saves.

Where your ceiling comes from

The strategy wizard has no step for the maximum. Two things can cap a price, both of them optional, and the lower of the two is the one that applies.

What caps the priceWhere you set it
Maximum PriceThe Price Limits card on the Pricing tab of a listing, and the Max column in your listings table
MSRPThe Cap price at MSRP switch on the Safety Nets step, which turns the MSRP recorded on the listing into a cap

Fill in a maximum whenever your strategy raises prices. A strategy chasing the Buy Box pushes your price up a little at a time while you are winning it. A strategy whose fallback on the Safety Nets step is set to Raise to max price has nothing to raise to without one. A listing on that fallback with no maximum reads Not working with Missing max price against it.

A listing with no Maximum Price and no MSRP cap has no maximum at all, and on most listings that is normal. See safety nets for the MSRP switch and the MAP switch beside it.

What your floor actually comes out at

The Price Floor step is one of four things that can raise a price, and the highest of the four is the floor on that listing. So the number you set here is a floor and not always the floor.

FloorSet on
The one from Price FloorThe strategy, on this step
Minimum PriceThe listing, and it is the same number as the row above on Set manually
MAPThe listing, and switched on with Respect MAP on the Safety Nets step
A minimum profit per saleThe strategy, with Require minimum profit per sale on the Safety Nets step

Your two caps work the same way from the other side. Between the Maximum Price on the listing and the MSRP cap from Safety Nets, the lower of the two is the one your price is held under.

You read the answer in the Min column of your listings table. On a strategy that calculates the floor, that column shows the highest of the four with a small Auto label beside it. Hover the label and you get the sum behind it. On a strategy set to Set manually the column shows the number you typed, which is a different thing whenever a MAP or a profit floor is also on.

Why the numbers in the Auto tooltip do not always add up

The tooltip lists your cost, the estimated fee and the profit you asked for, and then a Total. That total is the highest of all four floors above. The three lines over it describe only one of them.

So when a MAP or a minimum profit per sale is the higher floor, the total is that number and the lines above do not add up to it. Your floor is still right. Turn the switch off on Safety Nets if you want the calculated floor to be the one that decides.

Limits

WhatLimit
Minimum target0 to 100
Floors that can apply to one listing4
Caps that can apply to one listing2

What the floor and the ceiling cannot do

You cannotDo this instead
Reprice with no floor at allPick a source on this step. Every strategy priced against a competitor needs one
Give one listing on a calculated strategy a minimum of its ownMove that listing to a strategy set to Set manually
Set a maximum price from the strategyType a Maximum Price on each listing, or send them in with an import
Set a floor or a cap as a percentage of the selling priceUse Calculate from cost for the floor, or type the amount
Use a different target percentage on some of the listingsBuild a second strategy with the other target and move those listings onto it

What a limit does to your price

Your strategy calculates a price first, from whatever it is measured against. Only then are your floors and your caps applied, one after another, and pricing on a listing has the full order they run in. Two things about that order matter here.

A floor can never leave your price above a maximum. Both caps are applied once more at the very end, after every floor. So a Minimum Price above your MSRP, on a strategy capping at MSRP, comes out at the MSRP and not at your minimum.

Rounding is thrown away whole when it would break either limit. It runs last of all. A price rounded down through your floor, or up through your maximum, is dropped in favor of the price from the moment before. See rounding for what you give up when that happens.

How you tell a limit decided the price

The Reason column on pricing activity names the limit whenever one of them changed the answer.

ReasonWhat happened
Hit price floorYour strategy calculated a price under your floor, so your floor is what went out
Hit price ceilingYour strategy calculated a price over your cap, so your cap is what went out
Protecting profitThe minimum profit per sale from Safety Nets was the highest of your floors
Can't compete on priceYour floor is above the price you would need to compete, so the strategy can no longer do what you asked of it

When something goes wrong

Repricing stopped because a number is missing

Repricing Status on the row reads Not working. Hover that cell and a panel headed Repricing Issues names the reason that applies to this listing.

What it saysWhat to fill in
Missing cost priceYour strategy calculates the floor from cost and this listing has none. Type a number into the Cost column on the row
Missing min priceYour strategy takes the floor from you and this listing has none. Type a number into the Min column on the row
Missing max priceYour fallback needs a cap and this listing has none. Type a number into the Max column on the row

A banner across the top of the app counts every listing in the first two states and takes you to them. Repricing starts again on any of them the moment the number saves, so there is no run to wait for.

A floor that is not the number you expected

What you seeWhy
The floor is above your cost plus your targetThe estimated channel fee is in the sum as well
The floor is exactly your cost plus your targetThis listing has no fee estimate, so the fee counted as zero
The floor is above the calculation in the Auto tooltipA MAP or a minimum profit per sale is the higher floor
The floor changed and you changed nothingYour cost moved, or a fresh fee estimate came in. Both of them are in the sum
Your price is under your floorSomebody typed a Manual Price on the listing’s Pricing tab, and that skips every limit on this page

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