Repricing health report

Which of your listings are actually repricing, which ones are stopped, and what each stopped one is missing before it can start again.

The Repricer prices a listing only when it has everything it needs from you. So at any moment part of your catalog is being repriced and part of it is standing still. This report is your headcount of which is which.

You get eight figures in two rows, one bar for each repricing state, and a table of the listings that are stopped. Each row of that table names the one number the listing is waiting on. You can type that number in from the table itself.

Most people open it for one of two reasons. Either you want the single percentage for how much of your catalog is repricing, or you want the worklist of what to go and fix. Click Reports in the sidebar down the left, then click the Repricing Health card. Your report opens in a dialog over the screen, headed Repricing Health Report, and it counts your listings as they stand this minute.

Before you start

What your role lets you do

Every role opens the report and reads all of it. What your role decides is whether you can fix what you find, because every fix happens on a listing or on a strategy and never here. Roles are set in team, roles and permissions.

How to read this report

1. 1

   Open the report

   Click Reports in the sidebar down the left. You get six cards. Click the Repricing Health card and your report opens in a dialog over the screen.

2. 2

   Read your coverage

   Repricing Status is the heading at the top of the dialog, with four figures under it. The last of the four, Coverage, is the share of your listings the Repricer is pricing. Hover the small info icon beside any figure and you get a sentence saying what it counts.

3. 3

   See where the rest of them are

   Status Breakdown is the row of bars in the middle of the dialog. It splits every listing you have across Working, Manual, Paused and Not working. Each bar gives you a count on its right.

4. 4

   Read your worklist

   Needs Attention is the table at the bottom of the dialog. One row is one listing that cannot reprice, and the Issue column on that row names what it is missing.

5. 5

   Fix a listing from the table

   Click the SKU on any row. That listing opens in a dialog on top of the report, on its Pricing tab, which is where Unit Cost and Minimum Price are. Type the number the Issue column asked you for and close that dialog.

That is the whole report. Close the report dialog with the × at the top of it, with the Escape key, or by clicking outside it, and you come back to your six cards.

Everything below explains one piece at a time. The one part worth reading anyway is why Working and Not Working do not add up to your total, which is further down this page.

Every option in detail

The four figures under Repricing Status

Repricing Status is the heading at the top of the report dialog, and you get four figures under it. Each one gives you a label, a number and a small info icon. Hover the icon and you get a sentence saying what that figure counts.

Coverage divides Working by Total Listings. Nothing is left out of the bottom of that sum. Every listing you have is down there, the ones the channel has stopped selling and the ones you paused included. So a low percentage is not the same thing as a problem, and the two sections after this one are how you tell them apart.

Total Listings is the only figure here that gives you your whole catalog in one number. Read the other three against it, because 40 stopped listings out of 60 is a different problem from 40 out of 40,000.

The four figures under Data Completeness

Data Completeness is the second heading in the report dialog, under the first row of figures, and you get four more figures under it. These four are about what you have filled in, not about what the Repricer is doing with it.

Each pair adds up to every listing you have. Both figures on a row move the moment you save one of those two numbers on any one of your listings.

A blank in one of these is not automatically a problem. Which of the two numbers a listing needs depends on the strategy you put it on. Some strategies calculate the floor from your cost, and some take a minimum price from you. So a listing with no cost is only stuck when its strategy wanted one, and the price floor and ceiling covers the two kinds. The Needs Attention table further down is the part of this report that knows which of your listings are genuinely waiting.

The status breakdown bars

Status Breakdown is the row of bars between your two rows of figures and the table. Each bar is one of the four values of the Repricing Status column in your listings table. The label is on the left, the bar in the middle and the count on the right.

The four bars add up to every listing you have, and you read their widths against that same total. They are also the only place your Manual and Paused counts appear, which is why the figures above them come up short of Total Listings.

All four values are set out in listing and repricing status, along with how to find out why one of your listings is stopped.

Every column in the Needs Attention table

Needs Attention is the table at the bottom of the report dialog, and the line above it counts your rows for you. One row is one of your listings whose strategy is waiting on a number you have not given it.

Issue is the column you read first, and it has three answers.

A listing is in this table once and never twice. The strategy you put it on decides which of the three answers you get. A strategy has exactly one answer for where its floor comes from, so your three counts add up to the number of rows.

Your table opens sorted by Issue, which puts the listings missing the same number together. That is the order you would want to work through them in. Click any other column header to sort by that column instead.

Above the rows is the same toolbar every table in the Repricer gives you. It has Search, Columns, Filter and Density on it, and filters covers what each one does. Region, Strategy and Issue filter from a dropdown, and each dropdown lists only the values your own table has in it. The table opens on 25 rows a page, and 25, 50 and 100 are your choices in the footer under it.

Fixing a listing without leaving the report

Every SKU in Needs Attention, the table at the bottom of the report dialog, is a link. Click one and that listing opens in a dialog on top of the report, on its Pricing tab. That tab has Unit Cost in its Cost of Goods card and Minimum Price in its Price Limits card. So whichever number the Issue column named is already in front of you. Every field on that tab is covered in pricing on a listing, including what to do when one of them is read-only.

Close that dialog with the × at its top and you are back on the report, in the same place in your table.

For more than a handful, fill the numbers in somewhere else. Cost and Min are both columns on your listings table under Listings in the sidebar. Work down a column there instead. For a long list, put your numbers in a spreadsheet and send the file in, which imports covers.

Narrowing the report to one account or region

In the bar beside the report title are up to three dropdowns, Integration, Account and Region. They start on All Integrations, All Accounts and All Regions. Each one narrows every figure, every bar and every row in your report at once. You may see fewer than three of them, and reports covers why.

Narrowing moves Total Listings with everything else. So what you get is the coverage of one account, not a slice of the coverage of everything. That is how you find which of your accounts a low percentage is coming from. Set the three back to All and you have your whole catalog again.

There is no date range dropdown beside those three on this report, where every other report gives you one, and the reason is further down this page.

Limits

What this report cannot do

What the numbers count

Which of your listings are counted

Two different groups are counted on this report, and knowing which is which is what makes your figures agree with each other.

The eight figures and the four bars count every listing you have. A listing the channel has stopped selling is in there. So is one that came in with an error, and so is one nobody has ever opened. Nothing is left out, which is why the four bars always add up to Total Listings.

The Needs Attention table counts far fewer. One of your listings is in it only when all three of these are true.

• Its Listing Status is Active, so the channel has your item live.
• It has a strategy on it. A listing with an empty Strategy is never in this table, however much is missing from it.
• Its strategy is waiting on a number you have not given that listing.

So No Cost can read 400 on a report whose table has 40 rows in it, and both are right. Your other 360 are listings with no strategy, listings the channel is not selling, and listings whose strategy never wanted a cost.

Why Working and Not Working do not add up to your total

This is the part of the report that surprises people. Working plus Not Working comes out short of Total Listings, and nothing on screen says where the difference went.

The difference is your Manual and your Paused listings. There are four repricing states, and only two of them are figures at the top of your report. The other two are in the Status Breakdown bars and nowhere else.

Coverage divides by Total Listings and not by the two figures beside it. So a listing you set to Manual pulls your percentage down exactly as far as a broken one does. Pause half your catalog for a season and your coverage halves with nothing wrong anywhere. Read the Status Breakdown bars before you read the percentage as bad news.

Why this report has no date range

Every other report gives you a date range dropdown beside its title. This one has none.

The other reports count events, and an event happened on a day. A sale happened on a day and a price change happened on a day, so a longer period gives you more of them. This report counts the state your listings are in, and a state has no day attached to it. One of your listings either has a cost on it right now or it does not, and asking for the last 90 days of that answers nothing.

So your report reads the same whatever the date range on the Reports page behind the dialog says. You can see which of the six reports that dropdown moves in reports.

When each figure changes

The two halves of this report are written by different things, so they do not move at the same speed.

So filling in a cost takes that listing off your worklist right away. Your coverage moves later, once the Repricer has been back to the listing, and listing and repricing status covers what happens then.

When something goes wrong

Every number reads 0

You can tell this state by one decimal. Coverage reads 0% here rather than 0.0%, which is your sign that there was nothing to divide instead of nothing repricing.

A whole section is missing

Two parts of this report are not drawn at all when they have nothing to put in them, and neither one tells you so.

An empty Needs Attention is the good answer, and it is the one you are working toward. It does not promise you that everything is repricing, because a paused listing is not waiting on you either.

A listing you just fixed is still in the table

The report reads its figures once, when you open it, and nothing on it recounts while you work. So a listing you fixed in the dialog on top of it keeps its row and its Issue. To watch it go, close the report and click the Repricing Health card on Reports again.

For one listing, the Repricing Status column of your listings table under Listings in the sidebar is your quicker check.

Not Working covers more than a missing number

Not Working counts every listing outside Working, Manual and Paused, so it is wider than your table under it. A listing the channel is not selling is in that figure. So is one with no strategy on it, and so is a listing that arrived this morning and has not been looked at yet. None of those three is missing a cost or a minimum price, and none of them is in Needs Attention.

To find out about one of them, click Listings in the sidebar down the left, then hover its Repricing Status cell and read the panel behind it. Every reason that panel can give you is set out in listing and repricing status.

A message instead of the report

Every message that takes over the report dialog comes with a Retry button under it, and reports lists them with what to do about each.

Two more come from clicking a SKU, and both give you a small message at the corner of the screen.

Where to go next